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Services

Check how we can strengthen your organization’s cyber resilience.

Protection and full threat readiness

Our priority is to provide our clients with the highest level of cybersecurity through monitoring of infrastructure and information systems, effective incident management, and provision of tools and knowledge that limit the impact of threats on the functioning of the organisation. To achieve these goals reliably, we use state-of-the-art technologies and well-organised teams operating in accordance with recognised standards and best industry practices.

At NonStop SOC, we offer flexible SLA options tailored to your company’s individual needs. Whether you require basic support or comprehensive protection with rapid 24/7 response, we have solutions that will provide the right level of security and reliable support.

We deliver modern IT security solutions

We offer a wide selection of technologies, methods of use and properties:

  • appropriate types of technology: EDR/XDR, SIEM, UEBA, SOAR,
  • usage model: as a NonStop SOC service in the SaaS (Software as a Service) model without the need to purchase, install or maintain infrastructure, or as traditional licence subscriptions (temporary or perpetual),
  • data collection and processing model: locally, in the cloud (ours or the manufacturer’s), or in a hybrid model – depending on the needs and infrastructure of the customer (discover the available options).

We support organisations in building and launching their own Security Operations Centre (SOC)

We help organisations design, implement and launch their own Security Operations Centres – from concept to full operational readiness:

  • we conduct a needs analysis and recommend the optimal SOC operating model, tailored to the scale and specific nature of the organisation,
  • we design and implement operational monitoring (OM) processes for IT and OT infrastructure and systems,
  • we implement incident handling processes along with procedures and instructions,
  • we develop and implement reporting and communication systems with internal and external units (CSIRTs),
  • we recommend, implement, and configure missing security solutions and optimise existing SIEM and SOAR systems through tuning and reconfiguration,
  • we provide support to SOC teams during the operational launch phase – through expert assistance, ongoing consulting and effective knowledge transfer,
  • we provide experienced expert resources, flexibly tailored to the needs of the organisation, i.e. operators (L1), security analysts (L2), CERT analytical teams and DFIR specialists (L3).

We monitor and manage security incidents (Managed SOC)

We provide comprehensive cybersecurity management 24/7 (Managed SOC):

  • we design SOC services tailored to the customer’s sector, business and technology,
  • we take over the management of security events on an ongoing basis, using the customer’s SIEM or our own SIEM/SOAR tools,
  • we provide full operational incident management 24/7 – we analyse incidents, support remedial actions and crisis management,
  • we support vulnerability monitoring in infrastructure, systems and applications.
  • we coordinate communication (including with sector CSIRTs), report and implement recommendations,
  • we transfer knowledge and support the development of competencies within the customer’s organisation,
  • in the event of serious incidents, we offer extended DFIR support – assisting with analysis, impact mitigation, and system recovery.

Available service modes and SLA levels

24/7 continuous mode

MON, TUE, WED, THU, FRI, SAT, SUN

The most popular model, ensuring uninterrupted monitoring of information systems and appropriate response to incidents. This mode meets regulatory requirements, such as those arising from the NIS2 Directive. It is recommended wherever security and continuity of system operation are of key importance.

Minimum mode 8/5

MON, TUE, WED, THU, FRI, SAT, SUN

Most often chosen in low-risk environments or where information systems are not accessible outside working hours. It can offer continuous monitoring, but response to incidents outside working hours is not guaranteed. Often used in the early stages of SOC service implementation or when resources are limited.

After-hours mode

MON, TUE, WED, THU, FRI, SAT, SUN

Used when the Client has their own security team working 8/5. NonStop SOC takes over outside of working hours. Provides full monitoring and incident response around the clock. Requires close cooperation and smooth communication between the client’s teams and the NonStop SOC team.

Mixed mode

MON, TUE, WED, THU, FRI, SAT, SUN

Often implemented in organisations with their own SOC operating during specific hours or in accordance with industry requirements. NonStop SOC flexibly supports the customer by taking over monitoring and response according to a set schedule. This mode requires precise coordination and a common operating model for both teams.